Content Marketing Tips for Small Businesses

Content Marketing Tips for Small Businesses

Author: Nabeena Mali

For someone more accustomed to traditional forms of marketing, content marketing can be a little bewildering, especially if you make the mistake of Googling a definition of the term. It helps to remember that content marketing does not replace traditional marketing, but complements it. And stick to a relatively straightforward definition such as the one given by Amanda Maksymiw:

Content marketing is the process of developing and sharing relevant, valuable, and engaging content to [our] target audience with the goal of acquiring new customers or increasing business from existing customers.

In this article we will take you through the steps you need to follow in creating a content marketing strategy for your small business, which itself happens in three stages:

• Defining the goals and objectives of your content marketing strategy, and creating buyer personas.

• Generating content ideas and creating a content calendar.

• Creating and distributing your content.

If you are a one-man operation, then you will be responsible for all the steps outlined here, but in businesses with multiple employees, the task can be managed by a few employees, but with input from all employees. And regardless of how many employees you have, all information should be recorded in spreadsheets and Word documents, so that it is easy to hand it over to someone new, or even to eventually outsource certain elements of your content marketing strategy.

Table of Contents

1 Stage 1: Goals, Objectives, and Buyer Personas

1.1 Defining the Objectives of Your Content Marketing

1.2 Creating Personas of Your Target Audience

1.3 Typical Information Used in Buyer Personas

1.4 Researching Buyer Personas

1.5 Using Buyer Personas in Content Marketing

1.6 Refine Your Goals and Objectives

2 Stage 2: Generating Content Ideas & Creating a Content Calendar

2.1 Creating a Digital Swipe File

2.2 Creating an Ideas Spreadsheet

2.3 How to Generate Content Ideas

2.4 Creating a Content Calendar

2.5 The Challenges of Content Creation

2.6 Creating Your Content

2.7 The Do-It-Yourself Option

2.8 The Outsource Option

2.9 Distributing Your Content

3 Measure the Performance of Your Content Marketing

4 Conclusion

Stage 1: Goals, Objectives, and Buyer Personas

Defining the Objectives of Your Content Marketing

Every bit of marketing you execute has a purpose: something you wish to achieve. Amanda’s definition states that the goal of content marketing is “acquiring new customers or increasing business from existing customers” by “sharing relevant, valuable, and engaging content to [our] target audience”, but your objective(s) will elaborate what it is you need – or want – to do in order to acquire new customers or increase business from existing customers. Common goals include:

• Increasing brand awareness

• Growing your website traffic

• Generating leads

• Converting leads into customers

• Improving customer retention/loyalty

• Improving customer support/engagement

Source: Content Marketing Institute

Select one primary goal, and two or three lower-level goals; then expand on them by stating exactly what you want to achieve in measurable terms, and within what time frame – these are your objectives. Each goal can be broken down into multiple objectives – each with their own measure – that ultimately contribute to achieving the overall goal. It may help to even state what impact this would have on your business: if you generate 50% more leads, what impact will this have on your sales, and your profits? Another way of looking at business impact would be to state why you selected a specific goal/objective.

Record all of this on a spreadsheet with columns for your objectives, business impact, your benchmark (the numbers you hope to achieve), and columns for you to record what was actually achieved in each quarter.

Defining your objectives can be a little difficult if you don’t have a clear idea of your target audience, so if you find yourself struggling a bit, put your objectives on ice until you have created your buyer personas.

Creating Personas of Your Target Audience

Since buyer personas are critical to various business decisions, they should ideally have formed part of your initial business plan. If, however, they did not, there is no better time to draw them up than when you’re dipping your toe into the content marketing pool. It is important to remember that buyer personas are fictionalised representations of your ideal customer, they are broad (think one persona representing an age group, rather than one for each age), and they are fluid – the characteristics of your ideal customer will change over time, and so should your personas. What you would need to know right now is what information is used in creating a persona, how to research this information, and how to use it.

Typical Information Used in Buyer Personas

The typical information used in buyer personas is made up of a combination of demographics and psychographics, and while using a broad range is perfectly acceptable, having more detailed information won’t hurt you.

Source: Xtensio

• Age – Does not have to be precise, you can categorise according to age groups. The age of your customers helps shape your content, with younger customers generally responding better to visual (video) content.

• Location – If you’re a local business, this would be broken down according to suburbs, and even streets. For national and international businesses, you would focus on cities, regions, and countries.

• Gender – Not all buyer personas are gender specific, but like age, knowing the gender of your customers will help shape the type of content you create.

• Income level – Consider both household income and how much your customers are willing to spend on your services and/or products. You may also want to assess how easily they decide to buy: do they switch from browsing to buying in minutes, or does it take days or weeks for them to convert?

• Education – education helps you gauge what type of content your customer would respond to, and enjoy.

• Family status – Are most of your customers single? Married? Do they have children, and if so, what age are the children?

• Occupation – You’re looking at both the industry, and the typical job title.

• Triggers – Why do customers buy the products you sell, and why do they buy from you? Are they motivated by price, brand, features, quality, customer service, status?

• Blocks – Why do customers not buy the products you sell, or why do they not buy from you? Again, are they motivated by price, brand, features, quality, customer service, status?

• Concerns – What problems or challenges are your customers facing that you could help with?

Researching Buyer Personas

Both new and old businesses can – and should – compile buyer personas. New businesses would initially focus on their ideal target audience, eventually refining the buyer personas to include details on who their actual customers are. Older businesses would use a combination of existing customers, and customers they still hope to reach/appeal to.

Image Source: Megalytic

Although some of the information you need for buyer personas can be guessed (and refined), some of it can only be gathered by doing research. This research could include:

• Hiring an agency to conduct proper market research.

• Asking your customers to complete a survey. Be careful not to ask questions that are too invasive, but still give you the information you need, and consider offering an incentive as a way to encourage your customers to participate.

• If you already collect some customer data, analyse this for any information that could help build buyer personas.

• If your business already has a Facebook Page and a website, you can use both Facebook Insights and Google Analytics to source some information on your customers.

• Set-up a website on-page survey with three simple questions to create a simple, accurate user persona in four steps without leaving your desk.

• Use services such as SimilarWeb, SEMrush, Searchmetrics, SE Ranking, SimplyMeasured, Mention and Ontolo to research your competitors online.

• Everything from website traffic, through to keywords, social media performance and some key demographics can be found using these tools.

Remember to always have buyer personas that represent both your current customers, and people who aren’t currently customers, but that you are trying to appeal to.

Using Buyer Personas in Content Marketing

With properly defined buyer personas you will be in a better position to tailor your content marketing to appeal to the right people. You will do this by not only first selecting the best topics to write about, but by then assessing the completed article – before you publish it – to see whether it addresses specific problems – triggers, blocks and concerns – experienced by your target audience.

Refine Your Goals and Objectives

Once you have created – or updated – your buyer personas, you should revisit your objectives and refine them to ensure that they are achievable based on your target audience, including any smaller steps that feed into each objective, and the time frames assigned to each objective. Both your objectives and buyer personas are crucial to the other two stages involved in creating your content marketing strategy.

Stage 2: Generating Content Ideas & Creating a Content Calendar

One of the most demanding challenges facing all businesses with content marketing strategies is producing the actual content. For larger businesses, it is the task of finding a steady stream of topics to write about, while smaller businesses have the added burden of finding time to actually create the content.

Finding topics can be made less frustrating by knowing where to look, what questions to ask, and by maintaining a digital swipe file. There are also steps you can take to make producing the content easier, but those are covered in more detail in Stage 3.

What you first need to do – and this relates to generating ideas, maintaining your content calendar and actually producing the content – is decide what type of content you are going to produce, and how often you are going to publish. Both are influenced by the resources you have at your disposal – skill, time and money – with the principal aim being quality over quantity, followed by consistency.

Once you have established that, you can move on to creating your digital swipe file, an ideas spreadsheet, and finally, your content calendar.

Creating a Digital Swipe File

A digital swipe file is a variation of a concept initiated by copywriters, who would save copies of advertising and sales letters – that had been tested and proven effective – in their swipe file. In content marketing, your swipe file will be where you save articles and other online content that you feel could be used as inspiration for your own content. As a small business owner you won’t always have time to read through the content you come across while browsing, and a swipe file is also useful for saving relevant content that you can read later when time isn’t limited. You want something that requires minimal effort to save a web page, but also offers some organisation capabilities, such as:

• Dewey – a free bookmark manager for Chrome, with support for custom tags and smarter searching and sorting of your bookmarks.

• Pocket – a save-for-later service with both free and paid options. Like Dewey, Pocket supports custom tags, but works across multiple browsers, devices, and apps.

• Evernote – also similar to both Pocket and Dewey, but branding itself as a note taking app. Evernote works across multiple browsers and devices (paid plan required to use on more than 2 devices), and supports tagging of saved articles for easier sorting. You will need to opt for the premium version if you find yourself saving a lot of notes, ideas, and web pages.

Creating an Ideas Spreadsheet

The ideas spreadsheet is a straightforward spreadsheet with columns for:

• A rough outline of the idea.

• The form it will take: will it be a blog post, a video, a social media update, an infographic, etc.

• The title – this can change, but having a possible title does help shape the article.

• A column for notes, where you can expand on the idea, and make general notes relating to the content.

The spreadsheet is quite important, because although you are collecting content for ideas in your swipe file, the spreadsheet is where you start putting them together: giving them titles, matching them to specific personas, and identifying common themes. It can be a standalone document, but adding it as a separate worksheet on your objectives spreadsheet works better; that way all the information relating to your content marketing strategy is kept together.

How to Generate Content Ideas

Generating a steady stream of topics is – as mentioned earlier – easier when you know where to look, and what questions to ask. Monitoring online content is obviously one of the best steps you can take in terms of looking for topics, and this includes:

• Setting up Google Alerts for selected keywords relevant to your industry and your audience. You can customise the options for these alerts to what works best for you, from the source, through to how frequently you receive them, what region(s) to include, and how many results are included.

• Setting up a traditional RSS feed of your favourite websites and topics. Feedly is a great RSS service, with a simple UI; and adding or discovering websites and topics is incredibly easy – you can either search for URLs and topics, or browse their curated collections. Feedly integrates with services like Pocket, Evernote, Instapaper, Trello, and Slack, so it’s incredibly easy to save articles for later, or to even share articles with other people in your organisation.

• Use Buzzsumo to search for popular content using keywords or URLs. Buzzsumo is a paid tool, but it allows you to filter results, showing you how many times specific articles were shared across a variety of platforms. This gives you an idea of how in demand certain topics are, and allows you to see what type of content is most frequently shared.

• Search Quora and Reddit for the topics you plan on covering to see what questions people are asking, and what discussions take place around these topics. You can also use SEMRush to discover what questions people are using in search queries for specific keywords. And the generated report includes the total search volume for each question, making it easier to identify hot topics.

• Pay attention to what people are talking about: strangers, your customers, social media, popular news sites. Ask yourself if any of what they are saying relates to your industry. Don’t latch onto trending topics just because they are trending, always first consider if it links to your industry in any way, and if so, how it could affect your business, and your target audience. Some trending topics also have an incredibly short lifespan and are only relevant for a few days or weeks before being completely forgotten about.

Whenever you select topics, always consider how they affect your business, your industry, and your target audience. Don’t rewrite what someone else has already written, but rather tailor each bit of content so that it is relevant to your audience. Focus on specific points, leave out what is irrelevant, and always ask “what parts of the topic haven’t been covered yet?”.

Find which of the above suggestions give you the best results, and then ensure you set aside time – at least once a week – to go through them, and add new ideas to your spreadsheet. Don’t be afraid of adding more ideas than you could possibly use; you will eventually find that some topics can be combined, while others will naturally rise to the top of your list by being more relevant to your target audience.

Creating a Content Calendar

Once you have all of the above in place, you need to create – and populate – a content calendar. Your ideas spreadsheet is a loose collection of ideas, while your content calendar shows exactly what content you are going to share, where you are going to share it, and when.

There are a host of online services offering content calendar solutions, including ContentDJ, DivvyHQ, Gather Content and CoSchedule, but most are designed for larger teams, and all of them are paid services. There is absolutely nothing wrong withusing little more than a spreadsheet to plan your content posting. The spreadsheet should include the following:

• The day and date on which the post will be published.

• The type of content it is (video, Facebook update, Instagram photo, blog article, infographic, etc.).

• The title or headline.

You may consider adding any of the following:

• The objective or goal, referencing the spreadsheet you compiled previously.

• Any keywords you are using in the content.

• Post metrics, e.g. the number of views, shares, comments and/or sales the post generated after being published.

The calendar should give you an overview of your content plan, allowing you to:

• See any days/dates where you haven’t got any content lined up.

• Match content topics to specific events and/or holidays.

• See that your spread of content is balanced, and that it is relevant to specific buyer personas and the buyer-cycle stage.

There are many ways to generate content ideas – from paying attention to your customers, to scouring the internet – but it is important that you find what works best for your business, and never stop adding new ideas to your idea spreadsheet. And don’t even think about skipping past creating a content calendar; it doesn’t only add structure to your content strategy, but it will also help you in scheduling time to produce content that is valuable, and generates good results.

Build your app

Creating and distributing content is easy when compared to the work required to lay the foundation of your content marketing strategy – and that’s assuming you actually did what is required for your content strategy. Granted not everyone is confident of their ability to create content, but an overlooked blessing of content creation is that you don’t have to do it yourself. If you feel that you lack the commitment – and ability – to regularly create content for your website and social media accounts, you can assign the task to an employee with the required skill – and time – or better yet, outsource it to freelancers.

The Challenges of Content Creation

Putting your content strategy together takes times and effort, but for the most part, it is a once-off process, with any refining and tweaking of the document requiring less effort. Maintaining a steady stream of content ideas also requires some effort, but it is something you can do in short bursts a few times a week. Actually creating the content, however, is something that shouldn’t be done in short bursts, but rather started and finished in as few sittings as possible. Depending on the type of content being created, you will need anywhere from two days, through to 10 weeks, to produce a single piece of content. Blog posts and images can both be produced in a few days, while videos, eBooks and infographics all require a few weeks to produce.

Creating Your Content

Whether you choose to create your own content or choose to have someone else create it for you – an employee, or a freelancer – there are a few steps to first follow, for each piece of content:

• Establish the topic – this would preferably be the next topic on your content calendar, but could come from your idea spreadsheet if you haven’t yet created a content calendar.

• Determine what type of content this will be – will it be a blog post, a social media update (text or image, or both), a video, etc.

• Decide on a headline (for blog posts) – good headlines immediately spark interest, and encourage people to read the article to discover more. At this stage, the headline can be rough, because it will help set the tone and structure of the post, and it can be edited again at the end before you publish.

• Select the objective of the content (what do you hope it achieves), and the audience it will appeal to (using your buyer personas). As with headlines for written content, this helps shape the structure and sets the tone.

• Choose keywords (for blog posts) – compile a rough list of a few keywords (individual and long-tail) to include in the piece, and to aid discoverability.

Unless you have the ability and skill to create specialised content such as videos, complex graphics, infographics and eBooks in-house, these should always be outsourced to professionals, with you focusing primarily on written content.

The Do-It-Yourself Option

For content you will be creating in-house, the steps you will take next include:

• Researching the topic – this would entail either referring to your digital swipe file or doing advanced searches so that you can familiarise yourself with the latest trends and developments relating to your topic. You should already have a rough idea of what you want to cover in your post, so keep your research focused on these areas.

• Set aside a block of time, and start writing. In the beginning, the process might be a little slow, but eventually, you will have a better idea of how much time you need, while also establishing your own work-flow.

• Try to avoid editing while you write – your first draft can be very rough since you will have a chance to polish it before you publish. Some writers prefer to let their first draft rest for 1-2 days before they edit.

• When you edit, pay close attention to

• the structure – is it easy to read? Avoid long paragraphs, and break the article into sections using subheadings and bullet points.

• the content – will it matter to your audience? Does it answer their questions, or provide them with the solutions they need?

• the keywords – have you managed to include the keywords you selected and do they appear naturally within the content?

• the tone and the language – will it resonate with the intended audience, and is it similar to what they would use?

• your objectives – does the finished article still align with the objective(s) you selected for the piece?

A good editing tool like ProWritingAid will highlight unclear language and awkward sentence constructions so that you can make your content easier to understand and follow.

Good content is engaging, and sometimes thought provoking: it should either answer questions your audience has, or expose them to new information that they find valuable. Finding a topic that hasn’t already been written about is tricky, but instead of rewriting what someone else has already covered, look at how you can make the topic more relevant to your specific audience.

The Outsource Option

Thanks to the freelance economy, small businesses are now able to get third-party professionals to create their content, without the need for a marketing agency. Finding professional freelancers is as easy as

• Using services such as Upwork, ProBlogger Jobs, 99Designs, FlexJobs, Hubstaff, or Toptal.

• Using LinkedIn, Twitter and Google to search for freelancers yourself, or

• Speaking to businesses you network with, and asking for referrals.

Naturally, you aren’t going to hire the first freelancer you come across, but rather interview several to find someone whose body of work most matches what you want for your own content, and whose services are affordable to you.

When using freelancers, it is important that you provide them with a clear brief of what you want each time, giving them enough information to work independently, without you controlling the process so much that you end up limiting the creative process. You should know what their terms are regarding revisions/changes, and how much time they need to produce a single piece of content. And try to not limit yourself to only using one freelancer: have a pool of freelancers you can choose from, so if one of them is unable to deliver, you have others to fall back on.

Distributing Your Content

Using your website to distribute most of your content is a no-brainer, after all, it is where you want most of your customers to end up, either learning a lot more about you or making a purchase if you have an online store. But the online behaviour of customers is constantly changing, and simply having a frequently updated website is no longer sufficient.

Although you social media strategy may differ slightly from your overall content marketing strategy – with an emphasis on visual content, including video – any blog posts you publish on your website should also be shared on appropriate social media channels: Twitter and Facebook for all businesses, with the addition of LinkedIn for B2B businesses. You can only have clickable links in Instagram posts if you post an update as an Instagram Story, have a business profile, and have more than 10,000 follower, or pay to promote a post, as you would on Facebook. Make sure you have enabled Twitter Cards for your account so that any website content you share on Twitter remains largely visual.

When it comes to video content, you are no longer limited to only using YouTube, with videos on Facebook gaining popularity, and Twitter now allowing videos of up to 2m20s in length. And remember to form a habit around sharing content to your relevant social media channels via tools such as Buffer and Hootsuite, so that you can schedule the bulk of your content sharing in advance, and never worry about forgetting to post something.

Measure the Performance of Your Content Marketing

All your efforts in creating a content marketing strategy, and then publishing awesome content on a regular basis, are for naught if you don’t measure the impact on your business. In Stage 1 you outlined the goals and objectives of your content marketing strategy, but you won’t know if you are achieving any of them if you aren’t measuring the performance of your content. But analysing the performance of your content isn’t good only for seeing whether you are meeting your goals and objectives, it also helps you to understand what type of content and topics truly appeal to your audience. When you first implement a content marketing strategy, much of what is in it is based on guesswork. Early research will give you some clues as to what to focus on, but it won’t be comprehensive and you will need to fill in the gaps by making a few assumptions. But once you start publishing content and analysing the performance of each piece of content, you will be able to identify exactly what topics and types of content appeal most to your customers and audience, allowing you to refine you strategy further, and making it easier to identify new topics to cover.

But while knowing what to measure – and how to measure it – is no rocket science, it does deserve more space than this article allows. Once you have started creating, or adjusting, your content marketing strategy, you can read throughour definitive guide to marketing analytics for an in-depth look at all the metrics you need to understand and analyse.

Resource Link: https://appinstitute.com/content-marketing-tips/

Conclusion:

There are no shortcuts to researching and creating your content marketing strategy, and the more effort you put into it, the better your strategy will be. However, when it comes to actually creating content, you don’t have to do it all yourself. As long as you are still assessing all content before it is distributed, you can quite comfortably get an employee or freelancer to create all your content, without the need for a massive budget. And finally, when distributing your content, remember to always focus on the channels used by your audience – why work frantically to keep six different channels updated, if the bulk of your audience are only using two of them?

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How To Avoid Self-Sabotaging Your Personal Brand

By Juliette Stapleton

Imagine facing a task, a process, a new direction in your business that you know has the potential to enhance or even transform your life! You are feeling the excitement, the joy thinking about the endless possibilities this opportunity will bring, the new things this will allow you to experience as you reap the rewards.

You start enthusiastically taking the first steps, but after a short time, you get that overwhelming feeling that you are not moving anywhere.

I work with people who want to get more recognition as experts, and we use Social Media, to create a powerful authority positioning with their Personal Brand. This process naturally involves creating a lot of content, connecting to hundreds of people for prospecting and collaborations, showing up as an authority that stands out from the rest of the noise. It takes some time to achieve that presence and that influence, and it is entirely worth it.

Why do most entrepreneurs fail to get there FAST?

I am an intuitive action taker. I do not need proof that something is working or not, as long as deep in my gut, I know I am heading in the right direction. It is a personality thing, and not everyone is capable of that level of trust, mainly when their bottom line (cash flow) depends on it.

As I analyze the struggles and concerns my clients express in our sessions, 90% of it boils down to one HUGE obstacle – they are too attached to the outcome of every piece of content, every video, every comment they make. What is it with us that as we grow older, we get less patient when it comes to learning critical new skills vital to transforming our lives and businesses? We want it all within a couple of weeks.

And when it does not happen, we get frustrated, bitter and angry. First, at everyone else for not being open to us, wanting immediately to work with us. Then with ourselves, blaming our laziness, questioning our worthiness, doubting that we deserve to be successful at all.

“Self-sabotage is like a game of mental tug-of-war. It is the conscious mind versus the subconscious mind where the subconscious mind always eventually wins.” – Bo Bennett

Where self-sabotage comes from

I find the worst reasons for self-sabotage and giving up too early are how poorly you manage your expectations, as well as how unreasonably you get attached to the expected outcome.

Here is how it happens when you are working on building your Personal Brand using Facebook, for example. You write a couple of posts about your new offer or a program, but there is no engagement, and nobody reached out to ask where they sign to start working with you, so you start doubting if the offer is good enough. You go live on your Facebook Page and see very few live viewers, and no comments, so you get upset and feel unwanted. Or worse – your Imposter Syndrome kicks in!

Your mom keeps commenting on all your content, and you get annoyed that it attracts the wrong people or even feel that you are “not enough” to attract the right ones. All these negative thoughts and feelings pile up, and you start feeling so demotivated, you stop creating content altogether. 

And just like that, you’ve self-sabotaged your progress and the chance of building an unignorable Personal Brand. A Brand that will not only fill up your business with “perfect for YOU” clients, but it will also transform your confidence and feed your drive as you feel recognized, appreciated and fulfilled.

The truth is that you wanted the results too soon. You were too attached to the outcome, and created specific expectations for each step of the way. That specificity interrupted the flow and stopped you from allowing things to unfold in the most aligned with you and your life way. Your lack of trust in your long term vision and your journey sabotaged the journey itself.

How to let go and avoid self-sabotage

I asked some of my connections on Facebook what helps them let go of the expectations, and I loved the replies! I particularly enjoyed the reply from Katherine Ricci, an advertising executive who has been working in New York agencies for 13 years. “The reason we have issues with attachments and expectations is that if it’s not “successful” our identity is challenged. Identity is one of the five root causes of human suffering, after all. Once one realizes that outcomes do not define personal identity, one’s being is more than that, it’s much easier to let go and let it happen as it must.”, said Katherine.

I think manifestation thinking is a great way to acknowledge what you want in life, trusting that it will happen if meant to be, but letting go of how or when. Visualization is also a vital tool to create what you want in life. Meditation clears the mind and organizes thoughts. Lastly, I love the Four Agreements as a life map construct. If you are living according to the Four Agreements, you are truly always doing your best, so there is a sense of peace with all outcomes.”

Taylor Douglas, a Personal Developer Mentor, suggested that it is not the expectations that need to be let go of but rather that attachment we have to them. “When we allow our emotions to be literally tied to an outcome we give our power to circumstances outside of our control“, says Taylor.

A Productivity Maven, Carol Dickson-Carr advised to stay present, go with the flow, and treat everything as a learning opportunity. 

To me personally, it is all about being flexible, allowing for change to happen, embracing and most importantly – TRUST.

“Inaction breeds doubt and fear. Action breeds confidence and courage. If you want to conquer fear, do not sit home and think about it. Go out and get busy.” – Dale Carnegie

When we focus on the bigger vision, trust is what helps us get there. Because before we arrive at that point, we have no experience of what it takes to get there. Creating specific expectations from each of the tasks and steps involved can seriously backfire as it doesn’t allow for U-turns, correcting the course, learning what works – specifically for us and our unique circumstances – and what doesn’t, so we can continue what we started and fine tune our action, to do more of what is bringing visible results and less of what clearly does not work. To determine these patterns we have to allow ourselves some time, regardless if we feel that there is progress or we feel stuck and confused.

I find that clarity is most scarce just before a breakthrough. In fact, when I feel entirely unclear if what I am focusing on is actually working- it is the trust that helps me persevere. And the reward always follows with a new shift, a realization that I have already achieved more than I thought, sometimes as an internal mindset upgrade and clarity in what the next step should be.

It may be completely different from what I thought I needed to do at the start. The bottom line? Trusting the process helps me get to the finish in a much more aligned and often even faster way than I could ever imagine. Without overwhelm and disappointment that can only harm my self-esteem. Without self- sabotaging, dramatically throwing in the towel, and refusing to get out of bed in the morning. With joy, gratitude for discovering so many amazing facts about myself, my audience, my systems and my mission that made me follow this path in the first place.

Are you getting attached to your expectations?

Or are you exercising patience and trust?

Share your thoughts and experience with us below!

5 Simple Systems Successful Entrepreneurs Use to Achieve Massive Success

Author:

Image Credit: Unsplash

Entrepreneurs are all about the grind, the revenue, and the success. But sometimes, new entrepreneurs get stuck in what they think they “should” do and leave a lot on the table. 

I’ve seen so many people getting burned out of entrepreneurship before even making money. And this is because they are doing what they “think” they have to do instead of what they really have to do. 

If you take a closer look into the routine of different successful entrepreneurs, such as Andy Frisella, Tim Ferris, Gary Vaynerchuk, Joel Marion, Tai Lopez, and others, you will see a common characteristic: they work by systems. They understood the importance of habits early on and they worked their butt off to create systems that allowed them to complete the task that they needed to do every day, without putting their health or their business at risk. 

And this is something actually really simple. Once you create a habit, it isn’t something to think about anymore, it’s just something that you do. Everyone’s journey is different and every business requires their own different set of skills, but there are some systems that are common to every successful entrepreneur. 

Here are the top 5 and how you can use them to set the base of your entrepreneurial career:

1. Power 5

This is a concept that is very common among successful entrepreneurs. Sometimes we get caught up in a lot of different tasks during the day that aren’t getting us any closer to our ultimate goal. 

In order to avoid this, the power 5 method encourages you to write a list every day of the five most important things that you need to complete that day. It needs to be stuff that you wouldn’t normally do if you didn’t propose to do it. For example, writing a sales funnel or making a certain amount of calls.

This method is basically a way to put into perspective what is really important and what is not that important. If you write this information down, you are putting yourself in a situation where you know what you have to do. 

This is something that requires some thought upfront. What are the 5 tasks that you need to do today to move you towards your ultimate goal? Once you figure it out, write them down and try to make them your priority for that day.

“Most of us spend too much time on what is urgent and not enough time on what is important.” – Stephen R. Covey

2. Schedule

Many people are entering the entrepreneurship world looking for the freedom to work whenever they want and escape their 9-5 job. Yet, the truth is that if you don’t make a schedule for yourself, chances are that you won’t be as productive as you should be in order to build a successful business. This doesn’t necessarily need to be any specific time period or amount of hours, but it needs to be something you know is going to move you a step closer to your ultimate goal every single day. 

3. Fitness

I haven’t heard a single successful entrepreneur talking about how much time they get out of not exercising or not taking care of their body. As an entrepreneur, you need to understand that you can grind as much as you want, but if your body collapses because you aren’t taking care of it, it will be all for nothing. 

You don’t need to spend two hours per day at the gym or to have a super strict diet, but you do need to take some time to exercise and to eat healthy. 

By having fitness as your top priority, you’ll have more energy, vitality, and a clearer mind when you get back to work. So at the end of the day, taking care of your body is an investment in your own business. 

4. Learn

The best investment you could do is to invest in yourself. Successful entrepreneurs are always learning something new by reading books, going to conferences, applying for courses or masterminds, and listening to podcasts. They care about getting better at their craft. 

Invest time in educating yourself. Make it a priority in your life. It’s true that sometimes we can feel like we don’t have time for stuff like this, but take it as what you are doing that’s differentiating yourself from your competitors. It might not show instant results, but if you make it a daily priority, it will pay huge dividends down the road. 

And if you are just getting started, you don’t even need to spend a lot of money on it. There are tons of really great books on entrepreneurship, finance and personal growth that aren’t that expensive, and dozens of free podcasts and articles that can help you get closer to your ultimate goal. 

“Income seldom exceeds personal development.” – Jim Rohn

5. Tempo

Knowing the tempo of your business is crucial. This can be the difference between a business succeeding and a business falling flat. Every business, in every stage of its life, has a different tempo, and you need to recognize it. 

Some entrepreneurs fail because they think that entrepreneurship is the way to go from a 9-5 to working from the beach in just a couple of months. Others fail because they think that they need to go all-in and pull up 20 hours shifts every day until they consume themselves. 

Entrepreneurship is a long game. And you need to adapt to the different stages of it. Some stages are gonna require you to grind to a level of exhaustion, but you gotta make sure that you are reserving some energy for the rest of the game. Grinding extremely hard for 6 months is worthless if you are going to drain yourself and not be able to stay in the game for 6 more months. 

In entrepreneurship, there’s a time to grind and a time to relax. Even in the stages where grinding is key, make sure that you don’t burn yourself out. Sometimes, taking some time off work can actually help you be more productive and reach your ultimate goal at the end.

Are you already taking care of these?

Which are other keys that you think are crucial for entrepreneurs? Share your thoughts with us below!

How To Promote Your Business

Written by  Kayla Carmicheal

Okay, okay, I’ll admit it — to waste time, I start a Google search query and let the suggestions do the rest, hoping to fall into a rabbit hole of interesting facts.

For instance, today’s lucky search query was “How many businesses”, and I ended up going with “…does Shaq own” (let’s just say, I was shocked to see the result.)

Here’s what I figured out: Shaquille O’Neal is the joint owner of over 150 Five Guys restaurants, 17 Auntie Annie’s Pretzels restaurants, over 100 car washes, 40 fitness centers, a mall, a movie theater, and a few Vegas nightclubs.

With over 30 million businesses just in the United States (and 300 owned by Shaq alone), it’s easy to slip into panic mode if you work for a small start-up. How are you supposed to attract customers when there’s so much competition?

You might feel like you’re constantly throwing darts at the wall and seeing what sticks in the realm of business promotion. Or, perhaps you’ve hit a plateau with traffic and you’re wondering how you can boost lead generation.

Let’s talk about how to promote your business.

How to Promote Your Business

  1. Craft a brand image to stick out among the crowd.
  2. Know your audience and what they respond to.
  3. Start using social media to expand your reach.
  4. Make use of an email marketing strategy.
  5. Engage with your audience to build community.
  6. Optimize your content to get found.

Regardless of the motivation, we’ve provided some tools and tips to help you reach new customers and expand brand awareness. In the next section, we’re going to provide some tips you can use to promote your business.

1. Craft a brand image to stick out among the crowd.

Seth Godin once said, “A brand is the set of expectations, memories, stories, and relationships that, taken together, account for a consumer’s decision to choose one product or service over another.”

Essentially, a brand image is your identifier — how you stick in the heads of the public. It’s constructed from your business values, how you sell, and the feelings you want to evoke when customers interact with your products.

A brand identity is what your audience recognizes is unique to your business — whether it be reputation, a tagline, a logo, or a product. These factors work together to create your brand’s holistic identity.

For example, if you think about one of your favorite businesses, you can identify things about it, right? How the products make you feel, what the logo looks like, why you’re a customer, and what the business’s purpose is.

Take Spotify, a company with a strong brand identity. When I think of Spotify, I think of their green logo, their accessibility as a streaming service, how the audio quality keeps me a loyal customer, and their tagline: “Music for everyone.”

To create brand identity, think about how you want to create credibility, establish your business in your industry, and incorporate your mission into all your communication materials. You can use marketing tools like HubSpot’s branding resources to help you along the way.

Brand identity helps you stay in the mind of customers. If they forget, for instance, your company name, they can still identify you by different factors of your identity, like your logo.

2. Know your audience and what they respond to.

Having a good idea of your audience helps you identify their desires and challenges. Also, knowing your audience establishes brand loyalty and makes them more likely to be an advocate of your brand to others.

To find your audience, start by creating a buyer persona, if you don’t have one. Buyer personas are fictionalized versions of your ideal customer that identifies their challenges and desires. Additionally, you can look over data you’ve collected to gain a more holistic idea of how your audience responds to your business so far.

With tools like HubSpot’s marketing software, you can create surveys, segment your audience, and monitor the feedback and comments customers are leaving, all in one place. This keeps your data accessible, automated, and accurate.

Creating content with your customers in mind delights them, and delighted customers love to share their favorite brands with the world, promoting your business through word of mouth marketing. That starts with knowing your audience.

3. Start using social media to expand your reach.

I’ve found most of my current favorite brands on social media — and it’s usually from stumbling upon a post or tweet that makes me feel connected to the brand.

Social media marketing is important to include in promotion efforts because it’s how you can interact with your audience. Additionally, you can boost brand awareness, monitor competitor strategy and identify what works for them, and generate leads. If you don’t have a social media account, it’s a good idea to make one as soon as possible.

You might’ve already made some social media accounts, but are unsure of how to use them to promote your business. Keep in mind that different platforms are best for different business goals.

For example, Twitter’s audience is primarily millennials, impacts both B2B and B2C industries, and is best for customer service. Alternatively, LinkedIn has an older audience (working professionals), impacts the B2B industry, and is best for fostering professional relationships and developing business goals.

By knowing this information, ideally you’re able to correctly identify how each social network can help you achieve one subset of your overall marketing goals and reach your intended audience(s) on whichever platforms they prefer.

To organize your business goals, identify how you want social media to accomplish promoting your business and build a strategy to help.

Contents of a social media strategy should include unique content, a schedule, data collection, and determining which platforms you’ll focus on.

Once you find your audience on social media and cater to their interests with your content, you can engage with them on a personal level and begin to build your community. If you’re confused about how to do that, visit our crash course on social media marketing.

4. Make use of an email marketing strategy.

An email marketing strategy can be a vehicle for promoting exciting things about your brand to segmented audiences that have shown an interest in your brand. Email marketing shares (and gets the word out about) content your audience will see as valuable, such as exclusive offers, discount codes, and pre-sales for new products.

Similarly, on the lead-building side, email marketing can invite potential subscribers to exchange their information on a form to obtain valuable content, like an ebook for free. Then, you can nurture those leads by sending delightful content that helps your audience achieve their goals.

How do you get started preparing an email marketing strategy? The easiest way is to use a content management system (CMS) with tools that help you build and monitor email lists. For example, HubSpot’s email marketing software allows users to create and manage lists. 

5. Engage with your audience to build community.

Engaging with your audience is one of the most effective ways to do audience research. What better way to know what makes your audience tick than to ask them?

Audience engagement can give you fruitful insights into how to make campaigns that will serve as effective promotion, while making your prospects feel connected to your brand.

There are a myriad of ways you can go about engaging with audiences. If you’ve been answering comments, asking questions that invite participation, and re-posting user-generated content on social media, you’re already off to a great start. These tactics can get you into the groove of communicating with audiences in a way that resonates with them.

You can also encourage email subscribers to leave a net promoter score of your business so you can spot ways to improve upon the customer experience, and ultimately lead to satisfied customers recommending your service to a friend.

In a similar fashion, try engaging with your industry to promote your business. Writing a guest post for a competitor’s blog and plugging your business is a great way to grow your audience.

And for those who don’t have stage fright, hosting a webinar about an industry topic or speaking at a local university about your career boosts your credibility and generates leads. (Remember LinkedIn — networking on the platform can help you find industry professionals and university contacts).

6. Optimize your content to get found.

Search engine optimization (SEO), in a nutshell, helps your business’s content get found on Google. Optimizing your website for search can bring it out of a traffic plateau and generate leads.

A great thing about SEO is that there are things you can do right now to improve it. For instance, one tactic you can do to improve SEO is adding alt text to images. Alt-text is a short description that tells Google what’s going on in the image.

Developing a robust SEO strategy is key to making sure your business is being found by the right audiences. For instance, if your business develops sales software, you want to be on the search engine results page (SERP) for those searching “sales software”.

SEO isn’t a quick fix to promote your business. It does take time to target keywords, create CTAs, and aim for featured snippets. Even so, optimizing content has a huge payoff. Plus, it’s 2020 — there’s SEO software tools to help you begin the process.

If you’re short on time but want a larger overview of SEO, (and how HubSpot learned to master it), check out these 13 critical SEO tips.

Strategies to promote your business are in reach, and with proper planning and execution, you can expand your reach to larger audiences. Not every business needs a Shaq in order to thrive — just patience, knowledge about your business and audience, and consistency.

Remember that not every success story is an overnight one. Your business grows over time, and so will your audience if you’re approaching them in the right way. I can’t wait for your business to be the one I fall in love with next.